Summary
Feedback is tricky--like catching an image of an osprey on its nest
Further Explanation:
Some Final Thoughts Regarding Feedback:
Feedback should not be based on intuition, bias, or vague ideas about performance--you need actual data (notes).
Feedback should not be spur of the moment--you need to set it up and do intentional planning, and be willing to discontinue if it is not being heard or assimilated.
Setting goals, in collaboration with the learner, is a great way to start, facilitating a dialog rather than a diatribe.
Asking the learner how they think things went is a great way to start the actual feedback--usually they know what went well and what didn't.
Most often, your detailed notes will match what the learner already realizes, making the interaction easier.
Constructive feedback is not useful without providing guidance on how to improve--resources, extra teaching sessions, etc.
Summary
During this session, we focused on three aspects of feedback, but there is much more to consider--like the infinite number of poses a model may take.
Question 1:
a) Why is buy-in important, and what is one way to get it?
Without buy-in, feedback will not be heard or acted on; involving the learner in setting goals for feedback is one way to get buy-in, but establishing an atmosphere of safety and collegiality is also important.
b) What is one way to assure that feedback is specific and detailed?
Take careful notes, so that specific non-judgmental observations can be shared during feedback.
c) Why is it important to label "feedback" when it is occurring?
Learners will often not recognize when they are receiving feedback.
Summary
Feedback should be ongoing and continuous, like waves in the ocean.
Further Explanation:
Here are a few references and useful websites:
Branch WT and Paranjape A, Acad Med 2002; 77:1185-88; Feedback and reflection: Teaching methods for clinical settings
Thomas, JD and Arnold RM. J Palliative Med 2001;14:233-239; Giving feedback
Edutopia--5 Research-based Tips for Providing Students with Meaningful Feedback
BetterUp--How to Give Feedback Using this 4-step Framework
Oxford Centre for Teaching and Learning--Giving Effective Feedback
Please share any questions or comments (feedback)!
